Careers at Taylor 

  • Company:

    Venture Solutions Inc.
  • Category:

    Customer Support / Client Management
  • Location:

    Fort Worth, TX
  • Position Status:

    Full Time

Sr. Account Representative

Position Description:

Venture Solutions is looking for a Sr. Account Representative who is energized by working in a fast paced ever changing environment.  You will be our primary contact between our clients and our internal support team, focusing on doing whatever it takes for our customers and for our company. 

  • Participate in onsite implementation planning meetings
  • Coordinate implementation of new products
  • Manage project schedule, changes in scope and overall status
  • Provide constant status updates to manager
  • Write clear detailed tasks to accomplish implementation of products
  • Plan and conduct effective client conference calls
  • Liaison between all departments to ensure successful implementation of all products
  • Review samples before submitting to the client
  • Track all tasks by due dates and monitor client contract obligations
  • Continuous phone and email conversations to maintain excellent communication with clients  
  • Monitor production jobs for accuracy and any other job related info
  • Follow through and resolve billing conflicts and issues
  • Seek additional revenue through new products that could be outsourced to Venture  
  • Communicate all sales opportunities to the sales executive
Required Skills:
  • Excellent verbal and written communication skills
  • Dynamic customer service skills for internal and external customers
  • Exceptional organization skills
  • Mortgage loan servicing and/or printing background preferred
  • Call center experience is not applicable
  • Strong financial and analytical skills
  • The ability to travel 
  • A clear background check and drug screen 

 

About our Company:

We are a fast-paced, market-leading company that provides variable print, interactive, data and mail solutions to leading companies across the US, as well as internationally. We are poised for significant growth and are committed to the highest levels of customer service to meet the needs of our clients, as seen in our client-centric philosophy. We strive to provide our employees with opportunities for personal growth, professional development and overall success.

We value work life balance and the overall well-being of our employees.  You'll see that reflected in our comprehensive benefits package.  We offer a competitive benefit package including medical, dental, and vision insurance, a 401(k) plan, profit sharing, PTO (paid time off); holiday pay and other benefits that help inspire our employees to stay and grow with us.

We're all about opportunity and growth.  If that sounds good to you. perhaps you will be one of our indispensable employees helping lead Venture Solutions forward.  Please submit your resume to be considered for a part of our amazing team!

 

Apply for Position at Venture Solutions Inc.